Sunday, January 31, 2010

Post #2: Observation of team behaviour: Intercultural and interpersonal communication

In the previous post, we talked about the importance of communication. However, it is unwise to communicate without taking into consideration the culture of the other party. To bring communication to a higher level, one must also observe interpersonal communication skills. With the advancement of technology, we will frequently find ourselves in situations where we have to communicate to a party of another country. Thus, this is an essential skill that all of us must learn.
Interpersonal communication is usually defined as participants who are dependent upon one another and have a shared history. Interpersonal communication is communication with people on a deeper level with skills such as listening and body language. This is only possible if the people you are communicating with understand you. If u show a stranger a thumbs up, he may not know what kind of message you are trying to send. However, if you show this signal to a friend who understands you well, he will get your intended message. In other words, we must be comfortable with communicating to carry out effective interpersonal communication skills.



What does this sign mean?

Intercultural communication is the ability to communicate with people from other cultural background without having any misunderstandings between both parties. If we do not understand the culture of the opposite party, there will be miscommunication between both parties. One such example was when I was in Australia. I went to watch a movie there. When I went to the theatre for the movie, I was surprised that there was no ticketing usher. It was only later that I understood that people in Australia trust each other enough to watch only the movie they paid for. Another excellent example of cultural misunderstanding is from the movie Avatar. In the scene (if you can remember) where the main character tried to shake hands with the chief, the bodyguards of the chief reacted with hostility. The bodyguards misunderstood the action as an intention to harm their chief. Thus, we can see that cultural communication is something that cannot be taken for granted.

5 comments:

Jeisern said...

Hi Michael,

I don't understand the phrase "we must be comfortable with communicating to carry out effective interpersonal communication skills." It will great if you can elaborate more clearly?

I agree with you that we should understand other culture to avoid misunderstanding.Different culture has different belief and taboo. We don't really want to do things that is taboo for other people culture, so it would be good if we do some research on other people culture before we do anything silly.

In conclusion, Interpersonal communication and Intercultural communication should be practice by all university students, so when they start working they able to communicate effectively and produce good result in their future work sectors.

Hoang Duy said...

Hi Micheal,
Maybe you have overused the term "Interpersonal communication" the second paragraph, I think. It makes the entry a little bored. However, I think your entry is good. You have defined interpersonal and intercultural communication. Moreover, you are intelligent to give us an interesting example from the film Avatar. I remembered that I have watched that scene, but I did not know to apply it in my entry haha.
Finally, I think you wrote well, but you if you can stressed deeply on the problems, the essay will be more interesting.
Cheers.

Le Minh Duc said...

Hi Michael,
Your introduction is fluent and clear when you are able to connect ideas from the previous post. However, some phrases are overused when you try to demonstrate interpersonal and intercultural communication.

In both two body paragraphs which you define about each kind of communication, I'm really confused about your topic sentence. "Interpersonal communication" can't be participants, and similarly, "intercultural communication is not "the ability". Apart from these faults, I think the way you elaborate the ideas through good examples is well done.

Russell said...

Hi Michael,

You have a pretty good introduction that links what we have learnt previously about communication to this week’s post about intercultural communications.

In your last paragraph, you gave 2 examples. I personally think that the example about the movie, Avatar is better. When the main character tries to shake hands with the chief, he has the intention of be friendly. But, the chief and his bodyguards were under the impression that he was advancing threateningly. This clearly illustrates that different gestures have different meanings to people of different cultures.

However, the other example about cinemas in Australia doesn’t seem to be as relevant. It just shows that you (like me) did not know about the way cinemas work in Australia. It doesn’t really show any miscommunication. Perhaps the example would become better if you had added that you got confused and lost because of the lack of a ticketing usher.

Overall, I think this is an excellent post with plenty of interesting examples.

Regards,
Russell

Geetika said...

Hi Michael,
I find your introduction good. It clearly shows what will you be reflecting on in the rest of your post.
You managed to explain the non-verbal signals in an effective communication well.
I found the two examples really apt for the topic. It was highly commendable that you came up with 'Avatar' movie as an example.
I did not quite understand your definition of interpersonal communication. I think your idea about interpersonal communication does not come across very clearly.
Overall your entry was a good read.
Geetika:)